Your
Satisfaction is our highest concern.
Trustmark.org
is dedicated to providing the finest quality goods and services
to our customers.
Shop
safely, knowing that ALL our products are backed by
a 30 DAY Money Back Guarantee.
If you are not happy with your order - for any reason - return it
within 30 days for a full refund of the product purchase price.
Please
call us before sending any returns. A Return Authorization
number is required to ensure proper credit to your credit card
account. You
may call
1-800-366-5992, or email us at customerservice@doctorschoice.org for
more information.
NOTICE: ALL
RETURNS WILL HAVE SHIPPING CHARGES DEDUCTED PROIR TO REFUND.
Orders
that have received free or promotional shipping may be subject
to actual shipping costs for both the original shipment to
you and for the return shipment to Doctors Choice. Plus any
special refrigeration costs incurred by Doctors Choice to
ship the original package for heat sensitive products may
also be deducted prior to refund.
Please
be aware that shipping charges are not refundable.
When receiving FREE or PROMOTIONAL shipping offers, Doctors
Choice pays the actual cost of shipping for your order. We
absorb the cost as a discount or bonus when you order product.
However, when product is returned, these charges are charged
back or become customer responsibility. Charges for all incurred
shipping costs will be deducted prior to credit being issued.
PLEASE
NOTE that products that require refrigeration or that are
returned in any way damaged or not in a condition that allows
resale, (i.e. returned without the special packaging, refrigeration,
broken, etc.) will NOT be refunded or accepted. Doctors Choice
reserves the right to charge full shipping price for a package
to be reshipped a second time for refused or undeliverable
packages.
All
returns made without a return authorization or made past
the 30 day guarantee may be refused for refund or a 15% restocking
fee may be charged at the discretion of Doctors Choice Inc.
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